One of the common reasons to get a hosting server of your own is the fact you'll have full control over the software environment and you may install anything you need. This will allow you to run apps which require particular software in order to be present on the machine, which isn't possible with a shared web hosting server in which you could install software just in the account, but not on a root level. If you aren't very familiar with such matters, nonetheless, you may come across difficulties because managing a server of your own is different from managing a regular shared hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, so our administrators can handle a variety of tasks which should be performed or can resolve a variety of issues that you could come across.

Installation and Troubleshooting in VPS Servers

The upgrade is obtainable with all VPS server packages that we offer and you can add it either during the signup or anytime later on using your billing Control Panel. It comes with an hour of custom work on your hosting server, so our administrators could help you with software installation or setup. They can also troubleshoot any piece of software you have already installed in case it does not work properly, so you will not have to waste time to discover what is wrong because they can help you in a very quick and skilled manner. Because this is a one-time upgrade, you could get it only if you need it and if a particular task takes less time, the remaining minutes shall be available for the future and won't be reset in the end of the month. This upgrade is helpful if you can't do something on your own or when you have our Managed Services upgrade, but the thirty minutes of custom work it includes are not enough for a particular task.

Installation and Troubleshooting in Dedicated Servers

When you need our upgrade for any reason, you'll be able to add it to your dedicated server with a few clicks through the billing Control Panel or if you will need some custom work on the machine the minute it is put in place, you can get the upgrade during the signup process and tell us what do you require to be performed, so everything will be ready once your web server is working. 60 minutes of custom work are included to your account every time you get the upgrade, so you can take full advantage of this service as many times as you need. If some task needs less time to be carried out, you will not lose the remaining minutes and they will be available for future tasks. Our upgrade will enable you to concentrate on developing and advertising your sites without spending time on maintaining the dedicated hosting server or the software installed on it. You can take advantage of it if you also use our Managed Services upgrade, but the 30 min it provides aren't enough to perform all of tasks which you need.