Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You’ll find almost all the answers to your questions in the intuitive Help section built into ushosting247’s Web Control Panel. It includes a rich knowledge base with frequently asked questions and comprehensive how–to articles written by our capable help desk support team.

  • Top quality support service
  • Video Tutorials

  • We have prepared a selection of educational video tutorials that detailedly illustrate how to fix a typical problem connected with your cloud website hosting service account. You can find the video tutorials in the Help Center section.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 support service and come with a sixty–minute response time guarantee. Our accomplished technicians will be online 24/7 and will sort out any issue that you may face within maximum 60 minutes after the trouble ticket submission. Normally, a reply will be given to you in less than twenty minutes.