Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Solution Guarantee

  • Our team of professionals will do their best to answer to your service needs in up to 1 hour. If, however, the difficulty you have encountered calls for the assistance of the Admin =Department,= we’ll address the ticket to the administrator in charge and will post a reply to inform you.

  • Top quality support service
  • Professional Customer Assistance Service

  • Our client help and support staff will be on duty for you 24x7 to to respond to all assistance demand tickets that you submit. We offer tech help for the packages that are pre–installed on your machine. These include our custom produced Web Control Panel, the chosen Operating System and also the server admin panel (with respect to the VPS type).

  • Intuitive help center
  • An Educational Help Zone

  • In the Web Control Panel that will come absolutely free along with your virtual server, you will discover an informative Help zone, incorporating everything you should learn about working with your internet sites and programs. We have incorporated a wide range of how to reports and video tutorials that illustrate the basic website managing tasks in an easy to comprehend form.